Shipping policy

Shipping Policy

Thank you for shopping with Voxl Radio. We aim to provide a smooth and transparent shipping experience. Please read our shipping policy below.

📦 Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

🌐 Shipping Regions

We currently ship to the following regions:

  • North America (United States, Canada)

  • Europe (including EU countries, UK)

  • Australia and New Zealand

  • Asia (select countries)

  • Other regions: Please contact us before ordering.

Note: Shipping availability may vary depending on the destination and carrier network.

🚚 Estimated Shipping Time

  • Standard Shipping: 7–15 business days

  • Express Shipping (if selected): 3–7 business days
    Shipping times are estimates only and may be affected by customs, carrier delays, or public holidays.

💸 Shipping Fees

  • Shipping fees are calculated at checkout based on your location and selected shipping method.

  • Orders over a certain value may qualify for free shipping (promotion-based).

📦 Tracking and Delivery

  • Once your order ships, you will receive a tracking number via email.

  • You can track your shipment status on our website or the carrier's portal.

🛃 Customs, Duties, and Taxes

  • International orders may be subject to import duties and taxes, which are the responsibility of the customer.

  • Voxl Radio is not responsible for any delays or additional charges caused by customs clearance.

📮 Lost or Delayed Shipments